GENERAL DATA PROTECTION REGULATION – PRIVACY POLICY

Buxton Podiatry Ltd. aka Hall Bank Clinic PRIVACY POLICY

Buxton Podiatry Ltd (the “Company”) is committed to protecting the privacy and security of its users. Our Privacy Policy is designed to inform you about how we collect, use, and safeguard the information you provide to us in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

Site refers to the Company’s website at www.hallbankclinic.co.uk.

Service includes accessing health and wellbeing services via the Site.

We, us, and our refer to the Company.

You refers to users of our Site or Service.

By using our Site or Service, you consent to our Privacy Policy and Terms of Use, including our collection, storage, use, and disclosure of your Personal Information as outlined here.

I. INFORMATION WE COLLECT

At Buxton Podiatry Ltd., we are dedicated to safeguarding your privacy and managing your data responsibly. Our data collection practices are designed to improve your experience and provide you with our services effectively. We collect two main types of information from our users: Non-Personal Information and Personal Information.

A. Non-Personal Information

Non-Personal Information refers to data that does not, on its own, permit direct association with any specific individual. We collect this information to understand better how our users interact with our Site and services, which helps us enhance the user experience and optimize our service offerings. Examples of Non-Personal Information we collect include:

  • Browser and Device Information: Types of web browsers (e.g., Chrome, Safari), operating systems (e.g., Windows, macOS), and device types (e.g., mobile, desktop) used to access our services. This helps us ensure our Site is optimized for popular devices and browsers.

  • Usage Data: Information about your interactions with our Site, such as pages visited, time spent on pages, and the links clicked. This data helps us identify trends and improve the layout and content of our Site.

  • Aggregated Data: We may aggregate data from many users in a way that does not identify you personally, such as the total number of users who visited a particular page. Aggregated data helps us understand the effectiveness of our content and services.

B. Personal Information

Personal Information is data that can be used to identify or contact a single person. We collect Personal Information to provide you with personalized services and to communicate with you about our offerings. We commit to processing your Personal Information transparently and with your consent. Types of Personal Information we collect include:

  • Contact Information: Your name, email address, telephone number, and any other information you provide when you register on our Site, sign up for newsletters, or participate in surveys and promotions. This information is used to deliver services, provide customer support, and communicate with you directly.

  • Demographic Information: Information such as your age, gender, and preferences. This information may be collected through surveys or registration forms and is used to tailor our services and communications to better suit your interests.

  • Health Information: In the context of podiatry services, we may collect sensitive health information with your explicit consent, necessary for providing personalized health and wellbeing services.

C. How We Collect Information

  • Directly from You: Most of the Personal Information we collect is provided directly by you when you register for our services, fill out forms on our Site, or communicate with us.

  • Through Technology: We use cookies and similar technologies to collect information about your use of our Site and preferences. This includes tracking which pages you visit and what actions you take. This technology helps us improve our Site and services and personalize your experience.

  • Third-Party Services: We may receive information about you from other sources, including partners with whom we offer co-branded services or engage in joint marketing activities, and publicly available sources.

Use of Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to collect Non-Personal and Personal Information. Cookies are small data files placed on your device that help us understand how you use our Site and services. You have the option to control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

1. Information collected via Technology

To improve our Service, we track information provided by your browser or software application, using cookies to collect Non-Personal Information. We may use both persistent and session cookies.

Addition: Google Analytics & Google Ads

Our use of Google Analytics and Google Ads involves cookies to track user interactions and ad performance, enhancing user experience and targeting advertising. Your consent will be obtained before using these cookies, aligning with GDPR requirements for clear and affirmative consent.

2. Information you provide by registering

Creating a profile on our Site requires submitting Personal Information, which we collect, store, and use in accordance with this Privacy Policy.

3. Children’s Privacy

Our Service does not target or knowingly collect information from anyone under 13. If we learn of any data collected from a child under 13 without parental consent, it will be deleted promptly.

II. USE AND SHARING OF INFORMATION

Personal Information is used for communication and service improvement and is not shared with third parties for marketing without your consent. It may be shared with vendors under our direction and in compliance with this policy.

Non-Personal Information is used to analyze use patterns and improve our Service. It may be shared at our discretion.

III. PROTECTING YOUR INFORMATION

We implement security measures such as encryption and SSL technology. Despite this, no security measures are infallible.

IV. YOUR RIGHTS UNDER GDPR

Under GDPR, you have rights including access to your data, rectification, erasure, and restriction of processing. You can object to processing and have the right to data portability. Consent can be withdrawn at any time.

V. LINKS TO OTHER WEBSITES

Our Service may contain links to other websites. We are not responsible for their privacy practices.

VI. CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this policy. Changes will be communicated via email or a notice on our site.

VII. CONTACT US

For questions about this Privacy Policy or our practices, email info@hallbankclinic.co.uk.

Last Updated: 04/03/2024 March 4th 2024.